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Retail Solutions

Standardize, Improve the Customer Experience, Gain Efficiencies

Optimizing customer communication can improve retail performance. We deploy platforms that help retail organizations standardize operations, marketing and communications across multiple channels. Our solutions support flexibility at the store level while retaining brand and messaging integrity required by corporate. Analyzing purchasing behavior to deliver highly personalized content while marrying local market knowledge with global corporate initiatives can exponentially accelerate sales growth.

Combining our expertise in strategy and organizational transformation we help our clients maximize productivity. By standardizing and automating composition, distribution and process across communications we provide reduced operational expense and increased revenues. Business insights into the operation provide information to make better business decisions locally and corporate wide.

Benefits:

  • Create and distribute personalized customer communication
  • Utilize multi-channel distribution to communicate
  • Ensure regulatory compliance
  • Integrate easily with line-of-business applications to automate document generation
  • Reduce or eliminate document processing, postage and handling costs
  • Ensure brand compliance
  • Personalize documents, paragraphs, images and content
  • Manage┬ádocuments independently without IT support
  • Reduce or eliminate paper and printing requirements
  • Automate business process